SCHMITTblog

Monday, March 20, 2006

Mapping the Consumer Genome

Breaking news from The Onion: marketing science has successfully mapped the human heart strings. At last the holy grail of experiential marketing has been discovered!

Among the initial findings:
"'Father dancing with his daughter at her wedding' causes a strong desire to buy a digital camera."
I guess ethnographic researchers can breathe easy now, and book tickets for their long-postponed vacations. We should expect more breakthrough cures to long-suffering ad campaigns to appear on a daily basis now...

posted by David Rogers at 11:57 PM

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Bernd Schmitt is a professor at Columbia Business School in New York, best-selling author and consultant. Schmitt’s business and marketing frameworks, laid out in his books "Experiential Marketing" and "Customer Experience Management" (among others), are used by companies worldwide to gain competitive advantage and spur growth. Heralded by Business Week for his “fertile mind” and “artsy, downtown attitude,” Schmitt has written op-ed pieces for the New York Times, Asian Wall Street Journal and Financial Times. He has been profiled on CNN’s Business Unusual and has appeared on BBC in the U.K., NHK in Japan, and on Comedy Central’s Daily Show with Jon Stewart.

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